PRIVACY POLICY

SempOro has created this Privacy Policy in order to communicate its policies and practices relating to the use and disclosure of information about you. obtained by the semporo.ro website.
Please read this privacy policy carefully. SempOro reserves the right to modify or update this Privacy Policy from time to time. You can view the latest version of the Privacy Policy at any time by clicking on the “Privacy Policy” hyperlink located at the bottom of the SempOro.ro website.
SempOro processes your personal data in accordance with the requirements of Regulation (EU) 2016/679 – The General Data Protection Regulation (GDPR), the EU-U.S. Privacy Shield, as well as the national data protection legislation.
Categories of Personal Data that SempOro processes
Your personal information Contact – name, postal address, mobile phone or telephone number, e-mail address
Your e-mail address IP
Purchase details, including payment method and transaction number
The history of your order
Customer information service – all types of communication and correspondence between you. and our customer service.
In exceptional circumstances, you may be asked to provide us with additional details about your book. of identity, to certify your identity.
In a limited number of cases, we may invite you to provide us with your photos, videos or others if you declare your desire to participate in one of the sweepstakes, campaigns or other events.

SempOro Jewelry App – The data retrieved through the SempOro application will be processed under the same conditions as the data provided on the website www.semporo.ro
SempOro reserves the right to send all its customers an invitation to participate in satisfaction surveys. Participation is always optional.
SempOro does not process or store the data on your cards. banking or other financial information
Law of Processing
SempOro processes your personal data only after receiving your consent. for processing.
SempOro processes your personal data necessary for the performance of your contract.
SempOro processes your personal data necessary to comply with the requirements of tax, financial or other legislation.
We process your personal data. personal data for the following purposes:
In order to correctly execute the delivery of your order
For the purpose of clear and accurate communication with you. about the condition of the order.
For the purpose of warranty in the warranty period of the products
For the purpose of customer satisfaction and loyalty program.
For the purpose of the requirements of tax and accounting legislation – to declare and calculate our sales.
In exceptional circumstances, SempOro may process your additional identifying information. to avoid financial fraud or identity theft.
As an exception, SempOro may process additional data, such as photos, videos and other media, for the purposes of various campaigns or lotteries, only in cases where customers participate in these events.
In order to be able to send our newsletter and promotional materials, only if customers give their consent to them.
The period of time for which your personal data is not valid. Personal will be stored:
SempOro stores the personal data you have submitted during the registration of your account. on our website, as long as your account. remains active
SempOro stores your personal data during the production and delivery of the products, as well as the period of time specified in the Return Policy section for possible returns and warranty of the product, but not more than 2 years or more than the warranty period.
If we need additional data to verify your identity, we will store this data until there is no longer any legal requirement to keep this data.
In case of collecting personal data for the purpose of a special campaign, lotteries and any other promotions, the processing period will be specified in each case and the participants will be informed about it.
Potential benefits of your personal data Personal:
SempOro does not provide you with your personal data. personally, to foreign persons except where this is legally necessary or except for the operational needs listed below:
SempOro provides you with the name, address and phone number of the courier company that delivers the product to you.
In exceptional circumstances, SempOro can verify your personal data by payment service providers to prevent financial fraud or identity theft
SempOro transfers the necessary personal data to the accounting service providers, as well as to tax agencies and other government institutions, where this is required by specific legislation.
Your rights as a data subject at any time you have the right to:
Access the personal data that SempOro also processes to receive a copy of it.
Requesting to delete your personal data (the right to be forgotten) if you consider that it is no longer necessary for the purposes that were collected or processed. Please note that this right cannot be realised if the special law expressly provides for the retention of a fixed period
To request the rectification of inaccurate personal data, in cases where they do not correspond to the truth.
To exercise one of the above rights, send us an email message with your request. on the contact page or by email to confidential@semporo.ro. We will get back to you as soon as possible.
At any time when you are worried that your rights are not affected. are violated, you have the right to file a complaint with a surveillance authorization, which is mentioned below.
Our recommendations regarding the protection of your personal data Personal:
Keep your password safe and don’t pass it on to others.
If you’re using a public computer, always make sure you sign out of your account before you turn off the computer.
SempOro warrants that we do not contact anyone other than those mentioned in this privacy policy regarding your order.
SempOro guarantees that we have not asked our customers to disclose their password for using the website. SempOro does not require our clients to disclose data from their bank accounts or other financial instruments. Any request made by phone, chat or email will be ignored.
If someone has addressed you with such a request, please contact and inform SempOro immediately.
How do we protect personal data?
SempOro guarantees that we will take all administrative, technical and physical measures to protect your personal data against accidental, unlawful or unauthorized destruction, loss, access, disclosure or use
SempOro has adopted its own internal ethics rules for the processing of personal data, and our employees have gone through special training on the principles of GDPR.
We secure the website and other systems by using technical and organizational measures against the loss, destruction, access, modification or distribution of your personal data. by unauthorized persons. Despite the regular checks, complete protection against all threats is impossible.
Who is responsible for the processing of your personal data? Personal?
S.C. SempOro Bijuterii S.R.L. operates as joint administrators within the meaning of GDPR – (EU) 2016/679 – Art. 26.

Responsible for the processing of your personal data. personally as a customer:
SempOro Bijuterii SRL based in Bucharest Sector 6, Splaiul Independentei, Nr.202B, Room 42, Responsible person Duicu Ioan Razvan, as associate and responsible with GDPR.
Special authority to which you can file a complaint: Commission for data protection protection – Main page (dataprotection.ro)

Automatic deposit
If you request a file from the site, certain access data is stored by default.
This dataset consists of:
The page that was prompted by this file
File name
Date and time of the request
Retention period
Amount of data transferred
Access status (transmitted file, file not found, etc.)
A description of the browser type and version
Operating system installed
Screen resolution and color depth
Additional personal data is only stored if it is voluntarily provided by you, for example, during the registration or implementation of a contract. You will find more information under “optional details”.

COOKIES
In certain areas of our website, SempOro reserves the right to use cookies to make our service more friendly, efficient and secure. Cookies are small pieces of information that are stored on your computer. and that your browser will not be able to do. he memorizes them. Cookies do not harm your computer and do not contain viruses. Most of the Cookies we use are so-called “Session Cookies.” They are automatically deleted after your visit (“session”) from your hard drive. Other cookies remain on your computer and allow us to keep your visits so that, for example, you do not have to fill in the order forms again.
We use the information contained in cookies to facilitate the use of our website and to adapt our website to your needs. We recommend that you do not disable it from your browser. accepting cookies, as you will not benefit from all the advantages of this website semporo.ro
By using this website, you agree to the use of cookies. Read our Cookie Policy to learn more about how we use cookies and how you can manage them.

Optional details
You may use the SempOro.ro website without providing any personal information. You will need to provide some information for a possible purchase of the products offered on the site, for the purpose of making payment and processing the order. We use this information for internal order transactions and pass it, if any, to third parties. The data is transmitted to the transport company, to the extent necessary to deliver the products (name, address, possibly a telephone number to coordinate the delivery). For the settlement of payments, payment details (such as your fee number or credit card) will be transmitted to our bank if necessary. These third parties, however, are obliged to treat the data they have obtained from us confidentially and to use it only for the purpose of processing services and transactions on our behalf.
If you subscribe to our newsletter, we will send you emails to your registered email address, with information about our company, e-mails for advertising purposes and information on our products.
A transfer of data to any other third parties or used for advertising purposes does not take place. If you wish to use the data for the advertising purposes of SempOro.ro, you can subscribe to our newsletter at any time.
Customer authentication allows you to view your orders and change your customer information and password. You can also request by sending an email to the confidential@semporo.ro deleting your personal information at any time as soon as your order is not exceeded. has been processed and delivered.
Please be aware that SempOro may collect non-personal information about you, even if you do not buy products from the site (see “Cookies”).

Security
We secure the website and other systems by using technical and organizational measures against the loss, destruction, access, modification or distribution of your personal data. by unauthorized persons. Despite regular checks, complete protection against all threats is not possible. [1]
Cancellation / Information
You can cancel at any time the consent to store and process the data, you can correct the data stored by us, in order to receive information or to request the deletion of the data. Upon request, we will at all times provide you with the complete and free information about you. and your company, which are stored in our database. Simply send us a short message on the contact page or an email to confidential@semporo.ro. If a deletion conflicts with statutory or contractual storage tasks, we will block the data.
The responsibility for data processing lies with:
SempOro Bijuterii SRL
RO43410225
Address – Bucharest, Sector 6, Splaiul Independentei 202B, Room 42
Romania
Email: confidential@semporo.ro

Further details on the responsible body can be found in the About Us section.

Google Analytics
This website uses Google Analytics®, a web analytics service provided by Google Inc. (“Google”). Google Analytics uses so-called “cookies”, which are text files stored on your computer that allow the analysis of the use of the website. The information generated by the cookies related to the use of this website (including the IP address) is, in the context of using Google Analytics, conferred on a Google server in the USA and stored there. Google will use this information to evaluate your use. of the website, for the elaboration of reports on the activity of the website, for the operators of the website and the provision of other Internet Services of the website. Google will transmit this information to third parties if required by law or if third parties process this data on Google’s behalf. Google won’t associate your IP address. IP with any other data owned by Google. You can refuse the use of cookies by selecting the appropriate settings on your browser. However, it is important to note that you cannot use all the features of this website. By using this website, you consent to the processing of your data by Google in the manner described and for the purpose mentioned above.

Contact us
If you have any questions about SempOro’s privacy policies and practices, please feel free to contact us at the Customer Service Department by email: relatiiclienti@semporo.ro