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TERMS AND CONDITIONS

The www.semporo.ro website, hereinafter referred to as SempOro, is owned by SC Semporo Bijuterii SRL, registered in Bucharest, Bdul. Iuliu Maniu, nr. 6L, Campus Building 6.1, Et.1, Office 115, sector 6, registered with the Trade Register under number J40 /16714/2020, CUI RO43410225, hereinafter referred to as S.C. Semporo Bijuterii S.R.L.

The use of this site implies acceptance of the terms and conditions below. We recommend reading them carefully. S.C. Semporo Bijuterii S.R.L. assumes the right to modify these provisions without further notice. The latest version can be found by accessing this page, called “Terms and Conditions”.
S.C. Semporo Bijuterii S.R.L. guarantees the user limited access, in personal interest (making online orders, information), on the SempOro.ro site and does not give him the right to download or modify partially or fully the site, to partially or fully reproduce the site, to copy, to sell / resell or to exploit the site in any other manner, for commercial purposes or contrary to the interests of S.C. Semporo Bijuterii S.R.L. without its prior written consent.

The right to create a web link – link – to the SempOro.ro is limited, non-exclusive and revocable, and is granted as long as it does not bring any shortcomings of any kind for S.C. Semporo Bijuterii S.R.L. or any of our partners, only after obtaining in writing or by email our agreement.

1. The copyright of S.C. Semporo Bijuterii S.R.L. on the information published on the site
The entire content of the site SempOro.ro – images, texts, graphics, symbols, web graphics elements, emails, scripts, programs and other data – is the property of S.C. Semporo Bijuterii S.R.L. and its suppliers and is defended by the Law for copyright protection (Law no. 8/1996) and by the laws on intellectual and industrial property. The use without the consent of S.C. Semporo Bijuterii S.R.L. of any of the elements listed above is punishable according to the legislation in force. It is allowed to use the site SempOro.ro only within the limits specified in this document.
To report copyright infringement you can send us your complaint to the email address office (arond) semporo . En.

2. The products and services offered by S.C. Semporo Bijuterii S.R.L. on the SempOro website, pricing policy
S.C. Semporo Bijuterii S.R.L. reserves the right to select its customers. The products sold through the SempOro.ro are new, in the original packaging of the manufacturer and at the time of delivery are accompanied by the fiscal invoice, according to the legislation in force. The products and services are offered under the conditions of compliance with the provisions of this document and within the limit of the available stock or order processing capacity. For this reason, S.C. Semporo Bijuterii S.R.L. assumes the right not to honor a certain order if that product is no longer in stock or is no longer found in the current offer of the importer.

Prices are updated periodically, depending on the NBR exchange rate. The prices presented bear VAT and do not include the delivery costs, unless expressly stated otherwise on the site. The purchase price printed on the invoice will be the same as the one set by the sales consultant S.C. Semporo Bijuterii S.R.L. at the time of confirming the order as a firm order, or, in the case of orders with online payment directly with the credit card, this price will be the one published on the site at the time of purchase.
S.C. Semporo Bijuterii S.R.L. guarantees the proper functioning of this site, the quality of the information presented, the correctness of the descriptions, the updating of the content, the quality of the products on the site. The images published on the site are real images of the marketed products.

The content of SempOro (texts, product descriptions, technical specifications, images, symbols) is made up of collaboration with the representatives of the respective producers in our country. For this reason, S.C. Semporo Bijuterii S.R.L. does not assume responsibility for the descriptions and specifications of the products displayed on the SempOro website, these being made available to us by the representatives of each brand, or by the importers agreed by them. S.C. Semporo Bijuterii S.R.L. and its partners reserve the right to modify the descriptions and specifications of the products without prior notice.

3. Payment for products
The ordered products must be paid in full, otherwise the delivery will not be made. The payment of the products ordered from the SempOro website according to these “Terms and Conditions” can be made in advance or upon delivery of the products. S.C. Semporo Bijuterii S.R.L. reserves the right in certain cases to request the payment of the products in advance. The advance payment can be made by payment order or by credit card; the proof of payment must be sent to S.C. Semporo Bijuterii S.R.L. to the e-mail address relatiiclienti (@) semporo . En. Delivery and/or sending to production will be made only after receiving the confirmation of payment.

Advance payment is also considered payment by online credit card. In this case, S.C. Semporo Bijuterii S.R.L. will ask the electronic payment processor to confirm the security and validity of the transaction, and will perform additional checks where appropriate, before the delivery of the products, this verification may even lead to the cancellation of the respective order for security reasons.

4. Delivery of products
The delivery of the products will be made anywhere in the country. S.C. Semporo Bijuterii S.R.L. reserves the right to confirm the orders before fulfilling them by contacting the customers. The delivery of the products is free of charge in Bucharest and in the Province in the cities where there are DPD Curier or Sameday locations, for orders exceeding the value of 400 lei; for orders below this threshold, the cost is 25 lei. An additional delivery fee will apply for orders delivered to locations where DPD Curier or Sameday do not have offices or for delivery abroad. The additional cost will be communicated to customers before the delivery of the ordered products.

If the customer is not found at the mentioned address, within the time interval established by mutual agreement, our courier will return once again after he manages to get in touch with him, after which the order will be canceled and the product returned to the headquarters, the customer will bear the costs of a new delivery, regardless of the value of the ordered products.

The reception of the products represents the customer’s acceptance that the products have arrived in good condition and correspond quantitatively and qualitatively with what was ordered and this is done at the time of signing the legal tax documents that accompany the package. The invoice constitutes a sale/purchase contract according to the Romanian legislation in force. The customer expresses his explicit consent when signing the invoice regarding the fact that he has received the products that are in accordance with the order and its needs.

S.C. Semporo Bijuterii S.R.L. reserves the right to delay or cancel deliveries of the ordered products if they cannot be honored for reasons beyond the control of S.C. Semporo Bijuterii S.R.L. which include: fires, explosions, floods, epidemics, strikes, governmental actions, wars, acts of terrorism, protests, riots, civil disturbances or other impediments of force majeure according to the usages of the Romanian law.
S.C. Semporo Bijuterii S.R.L. reserves the right to cancel the orders that have as a delivery method “pick-up from the Headquarters” if they cannot be picked up for reasons beyond the control of S.C. Semporo Bijuterii S.R.L. within 7 calendar days from the date of placing the order.

The maximum value of the damages that can be paid by S.C. Semporo Bijuterii S.R.L. to any client in case of non-delivery or improper delivery is the value of the amount collected by S.C. Semporo Bijuterii S.R.L. from this client. In the case of special or personalized orders, no damages can be claimed from S.C. Semporo Bijuterii S.R.L., the products can not be returned to the normal sales circuit without major investments from S.C. Semporo Bijuterii S.R.L., therefore the amounts paid by any client will be withheld as damages by S.C. Semporo Bijuterii S.R.L.
5. Promotions and contests
S.C. Semporo Bijuterii S.R.L. establishes the regulations of the promotions and contests we organize. These regulations are brought to the attention of the possible participants only through their own website. These promotions benefit only orders that comply exactly with the rules displayed on the site. Also, promotions apply only to orders that are registered by the company during the period of time specified in the regulation and during which the promotion is valid and only within the limit of the available stock. We do not guarantee the stock availability of the products for the promotion and we may interrupt or cancel it at any time without prior notice.

5. Product warranty
The warranty conditions are in accordance with Law 449/2003 and O.G. 21/1992. At the request of the guarantee, it is necessary to present the defective product in the original packaging, together with the related accessories, a copy of the tax invoice and the original warranty certificate. If the products arrive unaccompanied by these documents, the products can be returned to the applicant / sender without solving the warranty.
The warranty offered for the products presented on the site is 2 years.

All products are accompanied by the original warranty certificate. The maximum value of the damages that can be paid by S.C. Semporo Bijuterii S.R.L. to any client in case of non-delivery or improper delivery is the value of the amount collected by S.C. Semporo Bijuterii S.R.L. from this client.

6. The right to return the purchased products
The client may unilaterally terminate the contract (online purchase) without penalties and without invoking a specific reason within 15 working days from the receipt of the products, cf. ord. 130/2000 completed by law 51/2003 on the legal regime of distance contracts, only in writing, and may return the product(s) within the same period of 15 working days.
The return of the products will be made at the expense of the customer. S.C. Semporo Bijuterii S.R.L. will return the value of the order within 15 working days from the date of written termination of the contract. The amount returned as well as the conditions of return do not include transport costs.
The law also provides the following details: “The consumer may not unilaterally terminate contracts for the supply of products executed to the consumer’s specifications or of distinctly personalized products, as well as those which, by their nature, cannot be returned or which may degrade or deteriorate rapidly.”

7. User comments on the SempOro.ro website
Users who access the SempOro.ro site can make comments on the products offered, which can be published on the site after prior approval. S.C. Semporo Bijuterii S.R.L. reserves the right, but not the obligation, not to publish on the site comments with illegal, obscene, threatening, defamatory content, which disturbs in any way the private life of other persons, violates intellectual property rights, contains viruses, texts representing mass emails or any other form of spam.

S.C. Semporo Bijuterii S.R.L.. will not bear responsibility and will not be liable to any kind of compensation for any damages produced by such comments or electronic communications, they being offered under the same limitation of liability as the rest of the content on the site, according to the articles in this document. In case of sending information, other than those related to the process of buying / selling some products, it is considered that the user confers to the company S.C. Semporo Bijuterii S.R.L. and its partners the non-exclusive, unlimited, free, irrevocable and retransmissible right to use, reproduce, modify, adapt, publish, translate, as well as the right to distribute it through any media anywhere.

The user guarantees that he has all the rights over the content he transmits by any means to be published on the site or not, so that, by using this content, it does not cause harm to any other person.

8. Quality of hosting services, links to other sites, operating errors
The SempOro website is hosted by the servers of a third-party company. S.C. Semporo Bijuterii S.R.L. will not be held responsible for any errors occurred on the site regardless of the reasons for their occurrence, these including changes to the site, settings, or updates of scheduled scripts. S.C. Semporo Bijuterii S.R.L. will not be held responsible for errors occurred due to the use of certain browsers to visit the Site SempOro. S.C. Semporo Bijuterii S.R.L. is not responsible for the content, quality or nature of the sites that are reached through links on the SempOro website. For those sites, the full responsibility lies with the owners of the sites in question.

9. Subscribing and unsubscribing to the newsletter
Subscribing and unsubscribing to the SempOro website newsletter is free and voluntary, and involves accepting the following terms of use. The messages sent are not unsolicited and at any time you can unsubscribe by following the instructions in the footer and header of each email. The sent messages comply with the law of Electronic Commerce regarding the commercial communication as it is stipulated by the Romanian and international legislation.

The use of the newsletter is made under the same conditions of limitation of liability from the point of view of the content as the use of the site is authorized, under the conditions provided by this document, and the privacy policy is described in detail in the next section. S.C. Semporo Bijuterii S.R.L. holds all the rights over the content of the newsletter sent to subscribers under the same conditions as for the information published on the site, in accordance with the provisions of this document.

The subscribers of the SempOro.ro newsletter may resend these commercial communications to other persons, on their own responsibility, and under the conditions in which they have not changed neither the structure nor the content of the respective messages. Persons who have received from the subscribers of the SempOro newsletter the commercial messages are considered to have been informed in advance by the subscribers about the provisions of this article. In this context, S.C. Semporo Bijuterii S.R.L. cannot be held liable in any way for the actions of its subscribers.

S.C. Semporo Bijuterii S.R.L. reserves the right to restrict the access of any subscriber to the newsletter, if S.C. Semporo Bijuterii S.R.L. has any reasons to believe that the subscriber does not comply with the provisions of this document.

12. Privacy Policy
S.C. Semporo Bijuterii S.R.L. guarantees the security and confidentiality of the data hosted and transmitted through its information system. This information can be used by S.C. Semporo Bijuterii S.R.L. to send the user the confirmation of orders, various special offers, promotions, etc. only with the customer’s prior consent. The provision of personal data to S.C. Semporo Bijuterii S.R.L. does not imply obligations on the part of the users and they may refuse to provide these data in any circumstances and may request free of charge their deletion from the database. Any such request / notification in order to delete them from the database, will be dated, signed and sent by the person registered in the database by e-mail to the address confidential @ SempOro.ro, or by mail to the address: Bucharest, Bdul.Iuliu Maniu, nr. 6L, Campus Building 6.1, 1st Floor, Office 115, Sector 6.

S.C. Semporo Bijuterii S.R.L. undertakes that personal data will not be disseminated to third parties. However, personal data may be transmitted to the authorities entitled to verify commercial transactions or to other authorities entitled to carry out any checks justified under the law, if this will be requested in accordance with the laws in force.

Due to the way in which the personal data stored by the SempOro.ro system are transmitted electronically, S.C. Semporo Bijuterii S.R.L. cannot be held responsible in any way for their loss or for the copying of the information by unauthorized persons, by using interception equipment or software. Upon notification of the users, S.C. Semporo Bijuterii S.R.L. will take all measures and provide all the necessary files to the competent bodies empowered to solve this type of crime.

The information provided to S.C. Semporo Bijuterii S.R.L. is used only for the purpose for which they were entered (making orders, sending messages to the staff of S.C. Semporo Bijuterii S.R.L. subscribing to the newsletter, etc.), according to the laws in force. S.C. Semporo Bijuterii S.R.L. does not provide your e-mail address to third parties, does not encourage spam, and does not make public the data provided by its customers without their explicit consent.
S.C. Semporo Bijuterii S.R.L. certifies that it will respect the rights conferred by Law no. 677/2001 on the protection of individuals with regard to the processing of personal data and the free movement of such data, of Law no. 365/2002 on electronic commerce, as well as ordinance no. 130/2000 on consumer protection at the conclusion and execution of distance contracts with subsequent amendments. These rights include (the enumeration is not of a limiting nature):
the right to request S.C. Semporo Bijuterii S.R.L. to confirm the processing or not of your personal data, free of charge;
the right to request S.C. Semporo Bijuterii S.R.L. to rectify, update, block or delete, free of charge, those provided data whose processing is not in accordance with the provisions of Law no. 677/2001;
the right to request S.C. Semporo Bijuterii S.R.L. to cease, free of charge, the processing of your personal data;
the right to ask S.C. Semporo Bijuterii S.R.L. to stop sending promotional messages.
Any such request / notification will be dated, signed and sent by the person registered in the database by e-mail to the confidential address @ SempOro . ro, or by mail at the address: Bucharest, Bdul.Iuliu Maniu, nr. 6L, Campus Building 6.1, 1st Floor, Office 115, Sector 6. SempOro uses security measures against the loss, alteration or misuse of information that is under our control.
S.C. Semporo Bijuterii S.R.L. cannot be held responsible for errors occurred as a result of the user’s negligence regarding the security and confidentiality of his account and password. S.C. Semporo Bijuterii S.R.L. cannot be held liable in any way for the loss or alteration of personal data stored by SempOro.ro for the purpose specified in this document.

Any access to the database of personal information of the users SempOro.ro, including any attempt at unauthorized access, will be recorded in an access file. The access files will make it possible for S.C. Semporo Bijuterii S.R.L. to identify the persons who have accessed personal data without a legitimate reason, in order to notify the competent bodies. Any attempt to access the personal data of another user, to modify the content of the site or to affect the performance of the server on which the site runs SempOro.ro, will be considered an attempt to defraud the site SempOro.ro and will set in motion the criminal investigation against the one or those who initiated this action.

13. Final provisions
Any other problem caused by the products and services presented on the SempOro.ro and which is not already dealt with by any article of this document, will be settled amicably within 30 working days from the date of the written notification of the problems, by the user.

If the problem encountered is not solved within a reasonable time (within the maximum period of 30 days), or in a satisfactory way, please address for an amicable conciliation at the email address relatiiclienti (arond) SempOro. En.

If the conflict has not been settled amicably, the competence lies with the Romanian courts or with an alternative dispute resolution body, agreed by both parties. By agreeing to these Terms and Conditions of Use of the SempOro site, the client fully assumes the consequences arising from the use of the site in these conditions.

The maximum value of the damages that can be paid by S.C. Semporo Bijuterii S.R.L. to any client is the value of the amount collected by S.C. Semporo Bijuterii S.R.L. from this client.

We also reserve the right to cancel any order if the recipient does not respond to the contact number provided in the order within 2 business days, or if it is not found at the address, date and time set and confirmed prior to delivery.